Privacy Policy

This Privacy Policy explains how Direct Media Group Limited collects, uses, stores, and protects personal information when you visit directmediagroup.ltd, contact us, or interact with our services.

1. Company Information

Direct Media Group Limited
Registration Number: 17151712
Address: 86-90 Paul Street, London, EC2A4NE, United Kingdom
Contact: support@directmediagroup.ltd

2. Who We Are

Direct Media Group Limited is a UK-based AI media studio, AI marketing agency, and content systems company. We provide AI-assisted media production, branded content, UGC advertising, consulting, digital education, AI tools courses, and related online services.

3. Information We May Collect

• Name
• Email address
• Phone number, if provided
• Business or project information submitted to us
• Messages sent through contact forms or email
• Basic technical data such as IP address, browser type, device information, and usage analytics

4. How We Use Information

• To respond to enquiries and provide support
• To deliver services, consultations, or digital products
• To manage client and business communication
• To improve website performance, functionality, and security
• To meet legal, regulatory, or contractual obligations

5. Lawful Bases for Processing

Where GDPR or similar laws apply, we process personal data under one or more of the following lawful bases:

• Consent
• Performance of a contract or pre-contractual steps
• Legitimate interests
• Compliance with legal obligations

6. AI-Assisted Services

Some of our services may involve AI-assisted workflows, including synthetic media, virtual characters, automated creative systems, AI-generated imagery, and AI-supported marketing production. These services are provided for lawful commercial, educational, branding, and entertainment purposes.

7. Cookies and Analytics

We may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and maintain site functionality. You can manage or disable cookies through your browser settings.

8. Data Sharing

We do not sell personal data. We may share information with trusted third-party service providers where reasonably necessary, including hosting providers, analytics providers, email or form delivery services, payment processors, and professional advisers.

9. International Transfers

Some third-party providers we use may process data outside the United Kingdom or European Economic Area. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place.

10. Data Retention

We retain personal information only for as long as reasonably necessary for business, operational, contractual, legal, or security purposes.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request data portability where applicable

12. Security

We apply reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure.

13. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of third-party platforms.

14. Complaints

If you have questions or concerns about your data, please contact us first at support@directmediagroup.ltd. You may also have the right to complain to a relevant supervisory authority in your jurisdiction.

15. Contact

Direct Media Group Limited
86-90 Paul Street, London, EC2A4NE, United Kingdom
support@directmediagroup.ltd

16. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.