Terms of Service

Last updated: April 2026

These Terms of Service govern your use of directmediagroup.ltd and any services, products, or content provided by Direct Media Group Limited. By using this website, you agree to these Terms.

1. Company Information

Direct Media Group Limited
Registration Number: 17151712
Address: 86-90 Paul Street, London, EC2A4NE, United Kingdom
Contact: support@directmediagroup.ltd

2. Our Services

We operate as an AI media studio, AI marketing agency, and content systems company. Our services may include AI-assisted media production, branded content creation, UGC advertising, AI character development, digital consulting, content systems, strategy, education, and related online services.

3. AI-Assisted Content

Some content, media, imagery, campaigns, virtual characters, or creative workflows may be AI-assisted or AI-generated. These services are provided for lawful commercial, educational, branding, entertainment, and promotional use.

4. Acceptable Use

You agree not to use this website or our services for unlawful or harmful purposes, including:

5. Client Responsibilities

Clients are responsible for ensuring that their use of deliverables, campaigns, accounts, ads, or published materials complies with applicable laws and the policies of relevant platforms such as Meta, Instagram, Facebook, TikTok, YouTube, Google, or other third-party services.

6. Intellectual Property

Unless otherwise agreed in writing, all website content, branding, copy, design elements, and proprietary materials on this site belong to Direct Media Group Limited or are used with appropriate rights. No unauthorised reproduction, resale, or commercial reuse is permitted.

7. Project Terms and Deliverables

Specific commercial terms, scope, revision limits, delivery timelines, ownership rights, usage rights, and other project matters may be governed by separate written proposals, contracts, invoices, or client agreements.

8. Payments and Refunds

Unless otherwise stated in writing, fees paid for digital services, consultations, strategy work, custom production, or downloadable educational products are non-refundable once work has commenced or access has been delivered.

9. No Guaranteed Results

We do not guarantee specific views, engagement, leads, sales, ad performance, platform growth, reach, or business results. Outcomes depend on many factors beyond our control, including platform algorithms, audience behaviour, market conditions, implementation, and third-party policies.

10. Third-Party Platforms

Our work may involve third-party platforms. We are not responsible for decisions made by those platforms, including policy enforcement, suspensions, restrictions, bans, outages, account reviews, or algorithmic changes.

11. Limitation of Liability

To the maximum extent permitted by law, Direct Media Group Limited shall not be liable for indirect, incidental, special, consequential, or business-related losses, including lost profits, lost data, campaign losses, account restrictions, or platform-based enforcement actions.

12. Indemnity

You agree to indemnify and hold harmless Direct Media Group Limited against claims, liabilities, losses, or expenses arising from your misuse of the website, your breach of these Terms, or your unlawful use of our services or deliverables.

13. Privacy

Your use of this website is also subject to our Privacy Policy.

14. Changes to Services or Terms

We may update, modify, suspend, or discontinue parts of this website, our services, or these Terms at any time without prior notice.

15. Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom, except where mandatory law in another jurisdiction applies.

16. Contact

Direct Media Group Limited
86-90 Paul Street, London, EC2A4NE, United Kingdom
support@directmediagroup.ltd